I see a charge I don't recognize

Our charges show as BODY BY NUMBERS on your card statement. If it still doesn't look right, send us a message with the date and amount, and we'll look into it.

Membership renews once a year on the date you joined, so a charge a year after you signed up is usually the renewal. Send us a message and never include your full card number.

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This answer is general information, not medical advice. Make decisions about your care with your own doctor.